Refund policy
Definitions and key terms To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced,
are strictly defined as:
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Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
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Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Digiton Music Agency s.r.o., that is responsible for your information under this Return & Refund Policy.
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Customer: refers to the company, organization or person that signs up to use the Digiton Music Agency Service to manage the relationships with your consumers or service users.
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Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Digiton Music Agency and use the services.
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Service: refers to the service provided by Digiton Music Agency as described in the relative terms (if available) and on this platform.
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Website: Digiton Music Agency site, which can be accessed via this URL: https://digiton.agency/
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You: a person or entity that is registered with Digiton Music Agency to use the Services.
Return & Refund Policy
Thanks for shopping at Digiton Music Agency. We want to make sure you have a rewarding experience while you explore, evaluate, and purchase our services. As with any shopping experience, there are terms and conditions that apply to transactions at Digiton Music Agency. We’ll be as brief as our attorneys will allow.
The main thing to remember is that by placing an order or making a purchase at Digiton Music Agency, you agree to the terms set forth below along with the Policy. If there’s something wrong with the service you purchased, or if we have not yet started the service, you have 2 weeks (14 days) to request a refund.
If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request. If you would like to request a refund, the only way would be if you follow these guidelines:
1. Email your refund request to info@digiton.agency
2. Explain why you want a refund. If the service we delivered is different from what is stated on the website, you have the right to request a refund. If Digiton Music Agency did deliver the service as described on the website, then please email why you believe a refund would be a fair way to solve the issue.